Norma ISO 9001 patří již více než tři desetiletí mezi nejvýznamnější mezinárodní standardy v oblasti řízení kvality. Její uplatnění dalece přesahuje rámec samotné certifikace – v praxi se stala základním nástrojem pro řízení procesů, zvyšování spokojenosti zákazníků, stabilizaci výkonu organizací …
Revize normy ISO 9001 vstoupila do další důležité fáze. Koncem srpna 2025 byl zveřejněn návrh mezinárodní normy (Draft International Standard – DIS), který byl uvolněn k 12týdennímu připomínkovému a hlasovacímu řízení. Finální vydání aktualizované normy se očekává ve druhé polovině …
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